Relationships Australia Victoria (RAV) is a valued provider of specialist family services. Our vision is for positive, safe and respectful relationships for couples, families, schools, workplaces and communities. Our objective is to relieve suffering, distress and helplessness and to enhance physical, social and emotional wellbeing. As a community-based, not-for-profit organisation with no religious affiliations, our services are for all members of the community, regardless of religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances. RAV provides services from 14 centres in metropolitan Melbourne and regional Victoria, and from additional outreach locations. The corporate support team is based in Camberwell.
About the role
Reporting to the Office Manager this excellent opportunity exists for a self-starter with/without receptionist experience. The purpose of this position is to enhance the reputation of RAV by ensuring any person who is in contact with the organisation is responded to in a helpful professional manner so that their requirements are met in a timely and efficient way.
The main responsibilities include providing an efficient, welcoming first point of contact, effectively managing face to face and telephone contact, undertaking initial basic assessment of client needs to ensure appropriate referral to RAV services and daily office errands including mail, catering, supermarket orders, and stationery orders.
Skills, Experience & Qualifications
This role is based at our Central Office located in Camberwell with easy access to public transport including tram, train, and bus.
RAV requires all employees to undertake a satisfactory National and/or International Police Check (if applicable) and Working with Children Check prior to employment.
What we offer
You will receive a competitive remuneration package based on relevant qualifications and experience. RAV is an Employer of Choice in the community sector. RAV is a recognised public benevolent institution (PBI) and as such can offer to employee’s additional salary packaging and tax benefits.
RAV is a Public Benevolent Institution and EEO employer. Aboriginal and Torres Strait Islander people are encouraged to apply.Download Full Job Description