connectEDspace - support for young people

Young people can face all sorts of pressures – including problems at school, with friends or at home.
connectEDspace is a website by Relationships Australia Victoria (RAV), dedicated to young people to help provide all the information they need to deal with the stuff they go through each day.

Aboriginal Family and Relationship Support


RAV provides support to Aboriginal and Torres Strait Islander families and individuals to help strengthen family relationships.

Counselling provides an opportunity to talk with a professionally trained person to discuss couple issues, conflicts with friends, relationship breakdown, parenting, domestic violence, anxiety, depression, grief, sexual problems, childhood sexual abuse, stress and work related tensions and disputes.

visit deadlyrav.com.au

Professional Development

We are proud to offer a range of workshops providing professionals with opportunities to expand their knowledge and skills to help their clients and customers.

Workshop: Managing challenging behaviours

2018 Professional Development Workshop Series

Everyone gets frustrated or angry on occasion, particularly when they are under pressure. Most people deal with their anger and frustrations in ways that are socially acceptable and appropriate. Other people however, may deal with their anger and other strong emotions in unhelpful ways that do not lead to a resolution. They may even make the situation worse.

In this workshop, we will discuss and practice strategies that you can use to diffuse situations where clients, colleagues or community members may be exhibiting strong emotions and/or difficult behaviours. When using these strategies, it is important to have an understanding of your own particular triggers and how you can manage your own emotions.

Outcomes

Participants will:

  • understand how and why people react to difficult situations physically and emotionally
  • learn ways to manage their emotions
  • learn about effective communication skills
  • identify strategies to minimise difficult behaviours and move towards positive solutions
  • gain an understanding of how to minimise the risk to themselves in the workplace.

Ideal for

A range of workers in community organisations, social services, schools or businesses dealing with challenging clients or colleagues.

About the Presenter

Jodie Patten is the Program Leader Training Development at Relationships Australia Victoria. She has developed and delivered training in a variety of settings including for businesses, community organisations and the health and education sectors. Jodie has a background in psychology, community development, stakeholder engagement and management and health promotion.

  • RAV Training Team
  • (03) 9261 8702
  • 379 Collins Street, Melbourne, VIC 3000
    • Starts 9:30am Tuesday 19 June 2018
  • 9:30am - 1pm
  • $170 including GST. Morning tea provided.
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