We are continuing to safely support people during the evolving coronavirus (COVID-19) crisis. For more information, visit our COVID-19 response page.
While the Disability Royal Commission has suspended face-to-face sessions during the COVID-19 period, they are still operating. People can share their experience on the phone, in writing or by making an audio or video recording. The Disability Royal Commission recognises that people with disabilities may be disproportionately affected by the pandemic due to a range of factors including underlying health conditions but also because they may not be adequately considered in government and community responses to the virus.
RAV's counselling and support service understands that this a confusing and anxious time for people with disabilities, their carers and supporters. We understand that people with disabilities will be more impacted during this time. We are still here for you and able to support you. To find out how we can assist you, or to make an appointment, please see the information below, email us or call 1 800 317 387.
This free service is available to anyone who:
We would like to acknowledge the lived experiences of Aboriginal and/or Torres Strait Islander peoples of the Stolen Generations and those who may have been affected by violence, abuse, neglect and/or exploitation. We welcome all Aboriginal and/or Torres Strait Islander peoples seeking the support of this service.
A disability is a condition that gets in the way of your day to day functioning or wellbeing including:
The Disability Royal Commission (DRC) is investigating ways to prevent and protect Australians with disability from experiences of violence, abuse neglect and exploitation. Through hearing the experiences of people with disability, their families, friends and allies, the DRC will make recommendations about how to improve laws, policies, structures and practices to ensure a more inclusive and just society. The DRC will run for three years, from 2019 to 2022.
Our service can be provided over the telephone, via video-conferencing, or face-to-face at one of our centres across Victoria. Home visits may be possible under exceptional circumstances.
To find out how we can support you, contact us:
Our service is open from 9am to 5pm Monday to Friday, except on public holidays and not between Christmas and New Year.
Interpreters are available for languages other than English if required.
If you are deaf, hard of hearing and/or have a speech impairment, we welcome calls through the National Relay Service (NRS).
Step 1: Call 133 677
Step 2: Choose your access options. Visit the National Relay Service website for different call numbers.
Step 3: When asked by the relay officer, provide our phone number 1 800 317 387.
Relationships Australia Victoria is one of the two organisations in Victoria providing a Counselling and Support Service for People Affected by the Royal Commission. drummond street services is the other organisation.
If you are currently experiencing any form of violence or abuse, or are concerned for your safety, call emergency services on 000 and ask for the Police.
If you need to speak to someone urgently, please call one of the following services.