Our model for working with those affected by family violence, through our integrated, cohesive family violence services.
The model uses a whole-of-family approach to working with and providing services and support to all family members who are affected by the violence, including children. That is, we work with those who use violence, and those who experience it.
Our Family Safety Model has been implemented with our men’s behaviour change programs. It is now being piloted with our family dispute resolution (FDR) services, to support those families impacted by family violence and complex issues who would otherwise not be able to participate in dispute resolution.
In practice, this means that we allocate a specialist family safety practitioner to all clients in these programs who are assessed as being affected by family violence. This practitioner proactively prioritises the safety of the partners, former partners, children and family members of these clients by providing key safety elements. These include:
As part of the model, we provide a range of services to support those affected by family violence including counselling, family dispute resolution and group programs that focus on parenting and parent-child relationships.
The key principle of our model is the belief that when people are affected by family violence it is safer to provide, coordinate and track our work for not only the person using violence but for all family members. This may be undertaken together or separately, but it is always systemic.
If you are in immediate danger, call Victoria Police on 000. For women's crisis support, call safe steps on 1800 015 188 or 1800RESPECT on 1800 737 732. For men’s telephone and online support, call the Men’s Referral Service on 1300 766 491. For more information on our family violence services, please contact your nearest centre.