Free support for intercountry adoptees and their families, including, young adoptees, adult adoptees and adoptive parents.
Intercountry Adoptee and Family Support Service (ICAFSS) provides information, counselling and support to help you and your family manage the complexities and unique challenges that intercountry adoption may bring during a lifetime.
Relationships Australia delivers this free service nationwide.
Hours: 9am to 5pm, Monday to Friday
There is limited flexibility for early and evening appointments.
If you are unable to visit a centre in person, we can also offer counselling via telehealth.
Accessibility: If you find it difficult to hear or speak, you can contact us through the National Relay Service (NRS), please phone 133 677.
Translation/Interpreting: For free of charge support in languages other than English:
Telehealth services are available state-wide.
Adelaide, Elizabeth, Hindmarsh, Marion, Port Adelaide, Salisbury.
Aldinga, Barmera, Berri, Ceduna, Clare, Gawler, Goolwa, Kingscote, Loxton, Mt Barker, Mt Gambier, Murray Bridge, Nuriootpa, Port Augusta, Port Lincoln, Port Pirie, Renmark, Victor Harbor, Waikerie, Whyalla, Yorke Peninsula.
Albury, Ardlethan, Ariah Pk, Ashmont, Balranald, Barellen, Batemans Bay, Batlow, Bega, Boree Creek, Coolamon, Cooma, Cootamundra, Dareton, Ganmain, Goulburn, Griffith, Gundagai, Harden, Henty, Junee, Kooringal, Leeton, Mt Austin, Narrandera, Pleasant Hills, Tumbarumba, Tumut, Temora, Ulladulla, Ungarie, Young, Wagga Wagga, Wentworth, West Wyalong.
Blacktown, Harris Park, Macquarie Park, Mt Druitt, Northern Beaches, Parramatta, Penrith, Quakers Hill, Sydney.
Bathurst, Central Coast, Cowra, Forbes, Gosford, Katoomba, Lithgow, Moss Vale, Newcastle, Orange, Toronto, Wollongong.
Darwin, Alice Springs.
Katherine, Tenant Creek, and home visits to these.
Chermside, 8 Mile Plains, Logan, Morayfield, Mt Gravatt, Spring Hill, Strathpine.
Bowen, Bundaberg, Cairns, Gladstone, Gold Coast, Ipswich, Longreach, Mackay, Maryborough, Mt Morgan, Rockhampton, Sunshine Coast, Thursday Island, Toowoomba, Townsville.
Hobart, Launceston, Devonport.
Burnie, Huonville, Oatlands, Dover, Circular Head, Bridgewater, Cape Barren Island.
Fremantle, Belmont, Gosnells, Joondalup, Kwinana, Midland, West Leederville.
Albany, Bunbury, Busselton, Mandurah, South Hedland, Margaret River, Northam, Tambellup, Katanning.
This is a free and confidential service.
The Intercountry Adoptee and Family Support Service (ICAFSS) is funded by the Australian Government, managed by the Department of Social Services, and is delivered by Relationships Australia.
Relationships Australia in South Australia is the lead organisation.