connectEDspace - support for young people

Young people can face all sorts of pressures – including problems at school, with friends or at home.
connectEDspace is a website by Relationships Australia Victoria (RAV), dedicated to young people to help provide all the information they need to deal with the stuff they go through each day.

Aboriginal Family and Relationship Support


RAV provides support to Aboriginal and Torres Strait Islander families and individuals to help strengthen family relationships.

Counselling provides an opportunity to talk with a professionally trained person to discuss couple issues, conflicts with friends, relationship breakdown, parenting, domestic violence, anxiety, depression, grief, sexual problems, childhood sexual abuse, stress and work related tensions and disputes.

visit deadlyrav.com.au

Mediation Training Short Course

This five-day course will give you the skills to facilitate a mediation process - from initial intake, right through to resolving a dispute and reaching an agreement.

Mediation is a highly effective way to resolve disputes that arise in many situations and contexts. Our Mediation Training Short Course, when combined with our optional assessment, enables you to develop a mediation skillset and become a Nationally-Accredited Mediator.

Participants of this course will be able to facilitate dispute resolution in a variety of situations, including workplaces, within the community and in formal dispute resolution settings. It is useful for managers, lawyers, human resources (HR) professionals and community workers who wish to develop a specific set of skills to resolve conflict.

"I really enjoyed the course. It was delivered with a mix of activities/role plays and information. Very clear and in depth." - Participant

 

  • Face to face & interactive - ask questions, see skills demonstrated first-hand

  • Highly-experienced trainers - backgrounds in corporate, family and community mediation

  • A leading provider of mediation and dispute resolution services for over 30 years, we continue to deliver both funded and unfunded services.

Outcomes of the course:

At the end of the course, participants will be able to:

  • Meet with individuals to assess a dispute and prepare them for mediation.
  • Understand conflict and what factors contribute to or help to resolve it.
  • Facilitate a mediation process, using an evidence-based, effective model.
  • Manage high levels of emotion.
  • Help people involved in conflict to reflect on their own experiences and actions.
  • Effectively document and record agreements reached in mediation.

Ideal for:

  • Professionals wanting to add mediation to their professional skillset and resume.
  • People who want to work as accredited mediators in organisations, and community and government settings.
  • Professionals wishing to help others resolve conflict and disputes.
  • Managers and leaders who deal with conflict within their teams and organisations.
  • Lawyers, HR professionals, accountants, and health and community workers who work with clients experiencing conflict.
  • People wanting to develop skills to manage high levels of emotion.

"All the theory is relevant, and the role playing outcomes are all the things I will be applying to my new career in mediation." - Participant

Register your interest online with RAV’s Training Team on (03) 9261 8702 or via email, or complete the online course registration form

 

 

 

Accreditation

Our Mediation Training Short Course meets the requirements of the National Mediator Accreditation System, and RAV is a Registered Mediator Accreditation Body.

Students can choose to undertake this course with or without an assessment. Successful completion of the assessment enables participants to go on to apply for accreditation and become an accredited mediator.

This additional assessment to become accredited is offered immediately following the course for a fee of $660. We will discuss this option with you when we confirm your registration.

Why choose Relationships Australia Victoria?

Relationships Australia Victoria (RAV) has been delivering mediation and other dispute resolution services for over 30 years. Our training team members are highly-experienced, nationally-accredited mediators and deliver the course as an engaging and interactive experience. Feedback from our past students has been overwhelmingly positive and indicates that the skills and knowledge that they gain equips them to support clients and staff with a specific set of tools and structure to use.

Program Format

 

The course format consists of a variety of activities to maximise key learning opportunities and develop mediation skills in a safe environment.  These activities include demonstrations, group discussions, videos, collaborative learning, mediation simulations and debriefing.
The course is conducted by an experienced Nationally Accredited Mediator and Family Dispute Resolution Practitioner. Participants will also have access to experienced coaches who provide additional opportunities for learning and feedback during the simulations.

 

 

Program Outline

Day 1 - Introduction to mediation

  • Principles of mediation.
  • Role of mediator.
  • Models of mediation.
  • The mediation process.

Day 2 - Assessment for suitability for mediation

  • Managing emotions.
  • Setting up the process.
  • Understanding the history and issues.
  • Development of mediation process.

Day 3 - Dealing with conflict

  • Facilitator neutrality.
  • Facilitator communication skills.
  • Mediator interventions.
  • Legislative frameworks.
  • Terminating sessions.
  • Cultural considerations.

Day 4 - Issues in mediation

  • Dealing with emotional blockages.
  • Managing power imbalances.
  • Dealing with impasses.
  • Additional participants - experts, interpreters, support persons.

Day 5 - Additional considerations

  • Agreement writing
  • Debriefing 
  • Pitfalls
  • Ethics
  • Multi-party mediation
  • Self-care.
Program Outline

 

Day 1 - Introduction to mediation

            Principles of mediation.

            Role of mediator.

            Models of mediation.

            The mediation process.

 

Day 2 - Assessment for suitability for mediation

            Managing emotions.

            Setting up the process.

            Understanding the history and issues.

            Development of mediation process.

 

Day 3 - Dealing with conflict

            Facilitator neutrality.

            Facilitator communication skills.

            Mediator interventions.

            Legislative frameworks.

            Terminating sessions.

            Cultural considerations.

 

Day 4 - Issues in mediation

            Dealing with emotional blockages.

            Managing power imbalances.

            Dealing with impasses.

            Additional participants - experts, interpreters, support persons.

 

Day 5 - Additional considerations

            Agreement writing

            Debriefing

            Pitfalls

            Ethics

            Multi-party mediation

            Self-care.

  • RAV Training Team
  • (03) 9261 8702
  • 1183 Toorak Road, Camberwell, VIC 3124
    • Starts 9:00am Wednesday 6 February 2019

      Continues:

      • 7 February 2019
      • 8 February 2019
      • 11 February 2019
      • 12 February 2019

       Additional optional assessment day on 13 February 2019.

    • Starts 9:00am Wednesday 17 July 2019

      Continues:

      • 18 July 2019
      • 19 July 2019
      • 22 July 2019
      • 23 July 2019

       Additional optional assessment day on 24 July 2019.

  • Six days including the additional assessment, from 9:30am - 4:30pm daily.
  • $3410 including GST (please note, there is an additional cost of $660 if you choose to register for the optional assessment day)
  • Once you have registered for this course, our training team will contact you to provide confirmation of your enrolment and to discuss whether you would like to register for the additional assessment day.

Click here to apply