connectEDspace - support for young people

Young people can face all sorts of pressures – including problems at school, with friends or at home.
connectEDspace is a website by Relationships Australia Victoria (RAV), dedicated to young people to help provide all the information they need to deal with the stuff they go through each day.

Aboriginal Family and Relationship Support

RAV provides support to Aboriginal and Torres Strait Islander families and individuals to help strengthen family relationships.

Counselling provides an opportunity to talk with a professionally trained person to discuss couple issues, conflicts with friends, relationship breakdown, parenting, domestic violence, anxiety, depression, grief, sexual problems, childhood sexual abuse, stress and work related tensions and disputes.


Professional Training

We are proud to offer a range of workshops that provide professionals, workplaces and organisations with opportunities to expand knowledge and skills to help their employees, clients and customers.

Workshop: How to Deal with Everyday Conflict in the Workplace

Conflict occurs when there is both a perceived difference between the interests of the parties concerned and a belief, at least initially, that both sets of interest cannot be met simultaneously. In the workplace, this can happen quite regularly as many people work in teams and need to complete tasks together. Conflict can result in both negative and positive outcomes, depending on how it is managed.

This workshop will discuss a number of practical strategies for managing conflict in different situations and provide participants with skills to implement these strategies. It will cover a clear process that participants can use to achieve positive outcomes and discuss when other conflict resolution processes may need to be engaged.


  • An understanding of conflict, including the common antecedents of disputes
  • An understanding your responses to conflict
  • Conflict management strategies and how they are applicable to different situations
  • Skills to implement a collaborative and problem solving approach to conflict management
  • A conflict resolution process to achieve more positive outcomes
  • Self-care strategies and managing emotions.

About the presenter

Lilia Szarski is a Senior Family Dispute Resolution (FDR) Practitioner and a Trainer for the RAV Graduate Diploma of FDR. Lilia is also a Clinical Supervisor and a qualified Psychologist. She has clinically supervised a team of professionally trained Family Consultants in the Family Court and FDR Practitioners in the field, prepared family reports for the Courts and appeared as an expert witness in many family law cases. Lilia holds membership of the Australian Psychological Society, International Association of Family and Youth Courts, International Association of Family and Conciliation Courts, and the International Association of Applied Psychologists.

Ideal for

Staff in a variety of workplaces including the community, education, health and business sectors who deal with conflict from clients, customers, colleagues and management.

  • RAV Training Team
  • (03) 9261 8702
  • RAV can deliver this training on site at times suitable to organisations and their staff. - To be advised
    • Starts

      RAV can deliver this training on site at times suitable to organisations and their staff.

  • One-day workshop.
  • To find out about upcoming workshops or conducting the workshop on site at your workplace, contact RAV Training.

Click here to apply